Avelo Mode Support

AVELO MODE SUPPORT

Manuals, Guides and FAQ for Avelo Mode

Documentation

Here you will find all of the important manuals for Avelo Mode. If you can't find what you're looking for please reach out to our Customer Service team.

FAQ

Still have questions? We have the answers.

Unlock Instructions for Dive Shearwater

Once you have purchased and received the Avelo Mode Unlock Code from an Authorized Shearwater Dealer, follow these instructions to unlock it on your computer using the Dive Shearwater app.

Connect your dive computer to the Dive Shearwater app. Once connected, select "Settings".

1. Connect your dive computer to the Dive Shearwater app. Once connected, select "Settings".

Select the "Unlock" option.

2. Select the "Unlock" option.

Enter in your purchased unlock code then click "Update".

3. Enter in your purchased unlock code then click "Update".

How to Link Your Avelo Account in Dive Shearwater

Note: You must login or have previously logged in to Avelo on the same mobile device, for it to be recognized and connected.

Go to the "Profile" tab, and select "Connect with Avelo".

1. Go to the "Profile" tab, and select "Connect with Avelo".

Select "Continue" to sign-in.

2. Select "Continue" to sign-in.

 Log in to your Avelo account and this will link both accounts.

3. Log in to your Avelo account and this will link both accounts.

Unlock Instructions For Shearwater Cloud

Once you have purchased and received the Avelo Mode Unlock Code from an Authorized Shearwater Dealer, follow these instructions to unlock it on your computer using the Shearwater Cloud app.

Open the Shearwater Cloud app and Bluetooth connect to your dive computer. Once connected, select the "More".

1. Open the Shearwater Cloud app and Bluetooth connect to your dive computer. Once connected, select the "More".

Under the Customize menu, select the “Unlock” option.*

2. Under the Customize menu, select the “Unlock” option.*

*Note, this option will only be present when connected to a Shearwater Avelo-compatible air-integrated computer with updated firmware.

The Unlock dialog will be displayed. Enter your code and press confirm to apply and unlock.

3. The Unlock dialog will be displayed. Enter your code and press confirm to apply and unlock.

How to Link a Shearwater Cloud Account to an Avelo Account - Mobile

Launch the Shearwater Cloud app and Select the "Profile" tab.

1. Launch the Shearwater Cloud app and Select the "Profile" tab.

On the Profile menu, tap "Options".

2. On the Profile menu, tap "Options".

Tap on the three horizontal bars at the top right of the menu then select “Connect to Avelo Account”.

3. Tap on the three horizontal bars at the top right of the menu then select “Connect to Avelo Account”.

This will open your browser to Avelo’s website, where you may be asked to log in.

4. This will open your browser to Avelo’s website, where you may be asked to log in.

Once logged in to the Avelo account, click "Authorize".

5. Once logged in to the Avelo account, click "Authorize".

Once the account is authorized, the Redirect page will be displayed to return to Shearwater Cloud.

6. Once the account is authorized, the Redirect page will be displayed to return to Shearwater Cloud.

If the automatic redirect does not work, tap on the “direct link” to return to Shearwater Cloud.

How to Link a Shearwater Cloud Account to an Avelo Account - Desktop

Launch Shearwater Cloud and click on the Profile button on the top-right of the screen.

1. Launch Shearwater Cloud and click on the Profile button on the top-right of the screen.

In the Profile menu, click the "Options" button.

2. In the Profile menu, click the "Options" button.

Click on the menu button (three horizontal bars) at the top right of the menu then select “Connect to Avelo Account”. 

3. Click on the menu button (three horizontal bars) at the top right of the menu then select “Connect to Avelo Account”. 

This will open your browser to Avelo’s website, where you may be asked to log in.

4. This will open your browser to Avelo’s website, where you may be asked to log in.

Once logged in to the Avelo account, click "Authorize".

5. Once logged in to the Avelo account, click "Authorize".

Once the account is authorized, the Redirect page will be displayed to return to Shearwater Cloud.

6. Once the account is authorized, the Redirect page will be displayed to return to Shearwater Cloud.

If the automatic redirect does not work, tap on the “direct link” to return to Shearwater Cloud.

Sending Dives to Avelo Manually - Cloud Mobile

Once an account has been linked, new dives that are downloaded from the dive computer will be sent to Avelo automatically. However, existing Avelo dives downloaded before linking to an Avelo account may need to be sent to Avelo manually.

To upload a dive to the Avelo website manually, select the dive to upload.

1. To upload a dive to the Avelo website manually, select the dive to upload.

Tap the menu button then select “Export to Avelo”.

2. Tap the menu button then select “Export to Avelo”.

The selected dives will now appear on the Avelo website.

3. The selected dives will now appear on the Avelo website.

Sending Dives to Avelo Manually - Cloud Desktop

Once an account has been linked, new dives that are downloaded from the dive computer will be sent to Avelo automatically. However, existing Avelo dives downloaded before linking to an Avelo account may need to be sent to Avelo manually.

Select one or more Avelo dives from the dive list.

1. Select one or more Avelo dives from the dive list.

Click on the "File" button.

2. Click on the "File" button.

 In the File menu, click “Export to Avelo”. The selected dives will now appear on the Avelo website.

3. In the File menu, click “Export to Avelo”. The selected dives will now appear on the Avelo website.