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TOP 3 SUPPORT QUESTIONS
Can I use both Shearwater Cloud and Dive Shearwater?
Yes, however once you have completed the initial one-way data migration, changes made in either app will not show up in the other app.
LEARN MOREHow do I delete a dive log?
We’ve temporarily removed the delete dive log button, as it wasn’t functioning correctly and could lead to unintended behaviour. Our team is already working on a fix, and we expect the feature to be restored on our next app update.
GET APP SUPPORTShearwater Cloud not working on Mac Desktop
We are aware of some Mac Desktop users with certain graphics cards experiencing issues with Shearwater Cloud v2.12.10. Please download this alternate solution while we work on a permanent fix.
DOWNLOAD FIXMORE THAN JUST ANOTHER DIVE LOG
With an improved user flow and streamlined experience, Dive Shearwater feels intuitive and easy to use. Keep your records organized and focus on the details that matter most to every diver.
TRACK YOUR ADVENTURES
Use the interactive dive maps to build your own personal guide of the places you’ve explored.
GET THE MOST OUT OF YOUR GEAR
Automatically capture dive site coordinates with the new Swift GPS transmitter. Get dive entry and exit points on any air integrated Shearwater computer.
Together, Shearwater dive computers and the Dive Shearwater app form a complete ecosystem, while delivering precision in the water and clarity on land.
FAQ
Have questions? Get in touch with our Customer Service team for help with Dive Shearwater.
We released a new app to improve performance and user experience. The previous app had issues with slow and laggy features, and the new app offers a smoother, faster interface with enhanced UI and functionality.
Shearwater Cloud will be eventually deprecated, we recommend users to use Dive Shearwater as this will be our new supported app with regular updates and new features.
You can log in with your original password, but you will be prompted to change it if it does not meet the new password criteria.
Yes, however changes made in Shearwater Cloud will not be reflected in Dive Shearwater.
Dive Shearwater is currently available for both Apple and Android mobile devices. If you prefer a desktop application we recommend continuing to use Shearwater Cloud for the time being.
Dive Shearwater is not currently formatted for tablets or ipads.
You can continue to use Shearwater Cloud for now, however we recommend upgrading your dive computer to a supported version to begin using Dive Shearwater.
While you can download dives directly from a Shearwater dive computer to Dive Shearwater, there is no 'import' option in the app for UDDF data at this time.